Contact Us

425 Sherman Ave, Suite 200
Palo Alto, CA 94306
United States
Company Contact
Maddy Martin
Head of growth & education
650-603-6173
maddy@smith.ai

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Smith.ai Virtual Receptionists & Web Chat

Smith.ai is a superior virtual receptionist and web chat service for small businesses that combines real receptionists with machine intelligence. Our live, U.S.-based receptionists answer and return calls, and respond to live website chats. Our AI chatbot provides 24/7 responsiveness to your website visitors. 

By phone and web chat, we can capture and qualify leads, intake new clients, triage support requests, book appointments, and accept payments. With 30+ software integrations and our own Zapier app, we sync with your CRM, calendar, intake, billing, and marketing automation programs, including Salesforce, HubSpot, Calendly, Acuity, and many more. The result: We don't just answer and transfer calls — we take real (non-technical) work off your plate.

Plans start at $60/mo for web chat, and $70/mo for phone receptionists, and include free spam blocking. There are no setup fees, contracts, or cancellation penalties. Starting or switching to Smith.ai is easy, and can be completed within 2 business days.

CompTIA Channel Con attendees receive the following benefits:

  • $50 off your first month of live calls or web chat with code CHANNELCON50
  • 10-call/5-chat free trial (up to 30 days)
  • 5% discount when you sign up for both live calls and web chat
  • 15% annual plan discount

Try Smith.ai for free and experience fewer interruptions and chores, improved marketing results, more qualified leads, and greater client satisfaction.

To learn more, chat with us at https://smith.ai, call (650) 727-6484, or email hello@smith.ai

Smith.ai Blog posts
Jul 16, 2019
Smith.ai Blog
We are excited to announce that we now have a web-based dashboard where our clients can access information about their virtual receptionists calls and service.
Jul 9, 2019
Smith.ai Blog
Business owners need a reliable phone system, which is why we created Keypad, a high-quality yet easy-to-use call handling platform for solopreneurs and small businesses.
Jul 1, 2019
Smith.ai Blog
Zapier connects your favorite apps and software platforms so you can automate your workflow.
Apr 4, 2019
Smith.ai Blog
im Hamilton, vice president of Member Communities at CompTIA, interviews Smith.ai Head of Growth and Education Maddy Martin on an episode of CompTIA’s podcast, EmTech Cast, titled "How AI is Creating a Brighter Tomorrow."
Mar 22, 2019
Smith.ai Blog
From March 11-13, 2019, CompTIA hosted their second annual Communities & Councils Forum (CompTIA CCF) in Chicago, IL. Smith.ai’s head of growth and education Maddy Martin was on the opening keynote panel, moderated the Emerging Technology and Advancing Diversity in Technology joint session, and helped facilitate the Emerging Technology Community meeting.
Feb 1, 2019
Smith.ai Blog
Many U.S.-based small businesses serve English- and Spanish-speaking clients, which is why we have bilingual receptionists on our virtual receptionist team who staff our live calls and web chats.

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