In this section of the Intermedia Online Press Kit, you'll find our news releases. The releases are listed in chronological order and are archived by year.
Intermedia Interaction Analytics™, a new feature of Intermedia Intelligent Contact Center™, helps businesses capture the voice of the customer by automating trend recognition of key words and phrases from daily customer interactions to surface insights that can materially improve business performance
For the sixth consecutive year – a first among cloud tech companies – Intermedia continues to distinguish itself from other cloud providers as it once again is recognized and certified by J.D. Power for providing "An Outstanding Customer Service Experience" in Assisted Technical Support
Latest release of Intermedia’s award-winning cloud communications platform advances the company’s mission to provide businesses of all sizes with the most versatile, reliable, and integrated communications solutions for increased employee collaboration, enhanced productivity, and better customer care
Intermedia study shows 40% of SMBs are using collaboration tools – up from 32% two years ago – yet the majority of SMBs don’t have full-time internal IT
